INSIGHTS & PRACTICE

The consultant’s notebook.

Methods, exercises and project tools for consultants implementing business solutions.

40 publications

Business process discovery

Automation antipatterns: chaos, RPA, and AI risks

How to avoid cementing inefficiencies, replace fragile RPA scenarios with reliable API integrations, and safely implement AI into operational workflows using BPMN and DMN standards.

Business analysis and requirements

Process modeling standards: BPMN, CMMN, and DMN

Effective enterprise process automation requires separating workflow orchestration, flexible case management, and business rules. Learn how to avoid hardcoded logic and identify shadow routes.

Solution design

Understanding BPM versus RPA and workflow automation

A guide to BPM, RPA, and workflow automation for IT architects. Learn how to combine BPMN, DMN, and Process Mining to avoid technical debt and achieve end-to-end orchestration.

Business process discovery

Common ECM migration errors: why IDP and workflows stall

Successful migration to modern intelligent ECM systems requires mandatory design of fallback rules in workflows and the creation of a high-quality training corpus for IDP models.

Solution design

Understanding ECM, DMS, and EDM: Key Concepts

A clear distinction between the architectural differences of ECM, DMS, and EDM according to ISO standards and legislation to prevent errors in IT system design.

Solution design

RPA after ERP: A Bridge or a Digital Patch?

RPA is a useful temporary bridge to legacy systems following an ERP deployment. However, automating Excel-based workflows, email approvals, and fragmented responsibilities often accelerates technical debt rather than resolving it.

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