Custom development or off-the-shelf: when to build or buy
Finding the balance between rapid off-the-shelf software deployment and custom development freedom, evaluating TCO, and avoiding technical debt traps.
EXPERT / FinTraining Academy
Consulting Practice Lead
Emiliia Lisova. Consulting Practice Lead. The profile covers practical publications and professional commentary on corporate learning, digital transformation, and team development.
Finding the balance between rapid off-the-shelf software deployment and custom development freedom, evaluating TCO, and avoiding technical debt traps.
Process Mining methodology reconstructs real task flows using digital footprints, revealing hidden bottlenecks and unauthorized workarounds invisible to management.
RPA is a useful temporary bridge to legacy systems following an ERP deployment. However, automating Excel-based workflows, email approvals, and fragmented responsibilities often accelerates technical debt rather than resolving it.
Phased migration of legacy ERP systems in the public sector helps avoid downtime and ensures process continuity by focusing on automation and data.