IMPLEMENTATION TEAM WORKSHOP
Business process discovery
Ask better questions, uncover process gaps and agree the boundaries of an implementation.
Discuss the programme ↗Who it is for
Consultants, business analysts and process owners.
What you will practise
- Stakeholder interviews: needs, symptoms and causes
- Process boundaries, roles, handoffs and exceptions
- Current-state mapping and assumption checks
- Change priorities and questions for the product team
In a procurement approval exercise, participants interview stakeholders in role, map the process and defend their findings. The context is preparation for automation with Scriptum.
Learning journey
Discovery brief and process map
- 01
Your challenge
Define participants’ roles, experience and implementation context.
Learning brief - 02
Case practice
Work as consultant, client and process owner with practice data.
Project deliverable draft - 03
Structured feedback
Defend decisions, test assumptions and improve the deliverable.
Reviewed exercise output - 04
Apply it to the project
Plan how to apply the method and who will review the first independent task.
Skills application plan